Shipping policy

Order Processing

All orders are process within 2-5 business days (excluding weekends and holidays)

Processing times may be longer during new drops. sales, or holidays.

you will receive a confirmation email once your order has shipped. 

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout. Delivery timeframes are estimates and may vary due to carrier delays, weather, or peak shipping periods.

Domestic Shipping (U.S)

We currently ship within the United States. Once your order is marked as delivered by the carrier, responsibility for the package transfers to customer.

Lost, Stolen, or Delayed Packages 

Faded Dept. is not responsible for:

  • Incorrect addresses entered at checkout
  • Lost or stolen packages after delivery confirmation 
    • Carrier delays beyond our control

    If your package is lost in transit, please contact the shipping carrier directly with your tracking number.

    Address Accuracy 

    Customers are responsible for providing accurate shipping information.